Our Community Comes Together

RESPONDING TO CRISIS: Donate now to either our COVID-19 Response Fund or Fire Response Fund.

Santa Cruz County Fire Resources

Aug 27, 2020

APPLY FOR FEMA

APPLY FOR RED CROSS ASSISTANCE

  • Starting Sept 11, the Red Cross will provide financial assistance to households whose homes were confirmed to have been destroyed or sustained major damage from the 2020 Wildfires. Call 1-800-RED-CROSS, select Option 4 and follow the prompts. $450 Direct payments are available, including for undocumented individuals.
Red Cross Recovery Assistance - English
Red Cross Recovery Assistance -Spanish

SANTA CRUZ COUNTY AND CALFIRE UPDATES, SHELTERS, AND RESOURCES

CALIFORNIA DISASTER ASSISTANCE SERVICES

FAMILY RESOURCE CENTERS

For assistance or support contact a local family resource center.

FOOD

HOUSING SUPPORT

1. For immediate temporary shelter support call the Red Cross 800-733-2767 or find a shelter here.

2. Look at the Damage Assessment Map for preliminary information on damages to your home.

3. Register and apply for FEMA disaster assistance here in English/ here in Spanish.
Or call 1-800-621-3362. For deaf or hard of hearing use Text Telephone 800-436-7585. For those that use 711 or VRS call 1-800-62-3362
If you are an immigrant please see this FEMA fact sheet.
If you need help applying for FEMA please contact the Resource Recovery Center or Family Resource Centers listed above.

  • If you do not have insurance or are underinsured:
    FEMA may be able to provide assistance for items not covered by insurance however you cannot receive assistance from both your insurance company and FEMA for the same damage.
    You may be eligible for the following FEMA and State programs:
    • Traditional Shelter Assistance (TSA) : For eligible disaster survivors who need shelter. Learn more here.
    • Individual and Household Programs (IHP): For eligible disaster survivors uninsured or underinsured who need financial and direct services for basic needs. Here is a list of what FEMA covers in English, in Spanish.
    • California State Supplemental Grant Program (SSGP) in English, in Spanish.: If you have reached your maximum IHP assistance, FEMA will transmit your application automatically to SSGP which may provide additional assistance. Call 1-800-759-6807 for more information. 1-800-952-8349 for deaf or hard of hearing.
  • If you have homeowners or renters insurance:
    • Contact your insurance company to understand what they cover.
    • United Policyholders (UP) is a nonprofit organization that has been helping and advocating for insurance consumers since 1991. Through a Roadmap to Recovery program, UP provides guidance on collecting available insurance benefits, making decisions and getting back home after a catastrophic loss.
      • Steps on the Road to Recovery and navigating the insurance claims process specific to the 2020 California Wildfires.
      • Register for their FREE Webinar, Thursday September 24th at 5PM on How to Read and Understand Your Insurance Policy.
      • Contact UP for further support: info@uphelp.org
    • The California Department of Insurance provides assistance on insurance issues.

4. If you are a homeowner rebuilding: Rebuilding information and next steps are here. Or email FireRebuild@santacruzcounty.us

MUTUAL AID

LOANS

UNEMPLOYMENT ASSISTANCE

HEALTHCARE

  • Those impacted by the wildfires could be eligible to sign up for Covered California between September 1 to December 31 2020. You may be eligible for no-cost or low-cost coverage through Medi-Cal. Apply here or call 1-800-300-1506
  • The California Department of Managed Health Care can help speed up approvals for care, lost prescriptions, or arrange healthcare at other facilities due to disasters. Call 1-888-466-2219

CRISIS COUNSELING

  • Disaster Distress Helpline provides 24/7 trained crisis counseling to support people experiencing emotional distress related to a disaster. Call 1-800-985-5590 or text TalkWithUs to 66746.
  • FEMA may provide funding for supportive crisis counseling. Learn more and how to apply here.

LEGAL AID

  • Disaster Legal Services may provide free legal help to low-income disaster survivors. DLS can help with insurance claims, legal papers lost in the disaster, home repair contracts and contractors, problems with landlords, proof of homeownership and FEMA appeals. Learn more here or call 1-800-624-33-62 TTY 1-800-462-7585

MAIL FORWARDING & VOTING