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Santa Cruz County Fire Resources

Aug 27, 2020


  • All individuals impacted by the CZU Lightning Complex Fires should apply for FEMA assistance *by November 21st 2020*: here in English / here in Spanish.
    Or call 1-800-621-3362. For deaf or hard of hearing use Text Telephone 1-800-436-7585. For those that use 711 or VRS call 1-800-62-3362 from 4AM to 8PM

    Here is a list of what FEMA covers in English, in Spanish.
    If you are an immigrant please see this FEMA fact sheet here in English/ here in Spanish.
    If you need help applying for FEMA please contact the Resource Recovery Center or Family Resource Centers listed below.
    • Have the following information ready:
      • Phone number
      • Address of damaged property
      • Social Security Number
      • Bank Account Information (for Direct Deposit info)
      • Insurance Information (if you have insurance)
      • Brief Description of Damages
      • Current Mailing Address
      • Pen and paper to write down your registration number


  • The Red Cross is providing financial assistance to households whose homes were confirmed to have been destroyed or sustained major damage from the 2020 Wildfires. $450 Direct payments are available, including for undocumented individuals. Apply here or call 800-RED-CROSS by October 31st
  • The Tzu Chi Foundation is offering emergency financial assistance if your home sustained major damage. You must register by October 24th. Apply here or call 408.256.0571 or email relief-nc@tzuchi.us
  • Catholic Charities Diocese of Monterey is offering services to families impacted by the fires in need of financial aid to purchase basic needs items. Call 831-920-4764


Virtual Santa Cruz County Recovery Resource Center (RRC)

CAL FIRE CZU Twitter: Latest evacuation orders and fire updates.


For assistance, food, basic items, and emergency financial support contact a local family resource center.


  • Call the Second Harvest Community Food Hotline 831-662-0991
    • If you were impacted by the fires, you may be eligible for Disaster CalFresh. Families may be eligible to receive up to $646 in food benefits through this program. Call Second Harvest at 831-662-0991 for help applying or apply directly Mon - Fri October 14 - October 22nd: 1-877-847-3663 .
  • October Family Resource Calendar Food pantry, meal sites, crisis support, and healthcare.


1. For immediate temporary shelter support find a shelter here.

2. Look at the Damage Assessment Map for information on damages to your home.

3. Register and apply for FEMA disaster assistance here in English/ here in Spanish.
Or call 1-800-621-3362. For deaf or hard of hearing use Text Telephone 800-436-7585. For those that use 711 or VRS call 1-800-62-3362
If you are an immigrant please see this FEMA fact sheet.
If you need help applying for FEMA please contact the Family Resource Centers listed above.

  • If you do not have insurance or are underinsured:
    FEMA may be able to provide assistance for items not covered by insurance however you cannot receive assistance from both your insurance company and FEMA for the same damage.
    You may be eligible for the following FEMA and State programs:
    • Traditional Shelter Assistance (TSA) : For eligible disaster survivors who need shelter. Learn more here.
    • Individual and Household Programs (IHP): For eligible disaster survivors uninsured or underinsured who need financial and direct services for basic needs. Here is a list of what FEMA covers in English, in Spanish.
    • California State Supplemental Grant Program (SSGP) in English, in Spanish.: If you have reached your maximum IHP assistance, FEMA will transmit your application automatically to SSGP which may provide additional assistance. Call 1-800-759-6807 for more information. 1-800-952-8349 for deaf or hard of hearing.

4. If you are a homeowner rebuilding: Rebuilding information and next steps are here. Or email FireRebuild@santacruzcounty.us

Debris Removal, Remediation and Post-Recovery Assistance


Mobile Laundry Community Bridges mobile laundry trailer offers free access to washers and dryers to households impacted by the recent fires. The trailer will be located at various locations in the Santa Cruz mountains each week. Click here to find out locations and sign-up.

Santa Cruz County Material Donation Pick Up Sites:

  • St. Peter and St. Paul Orthodox Church
    9980 Hwy 9, Ben Lomond
    Wednesday 4 p.m.-7 p.m.; Sunday 11 a.m.-2 p.m.
  • Valley Churches United
    9400 Highway 9, Ben Lomond
    Monday-Friday, 9 p.m.-4 p.m.

AT&T Residential and Small Business Customers qualify for disaster assistance.





  • Those impacted by the wildfires could be eligible to sign up for Covered California between September 1 to December 31 2020. You may be eligible for no-cost or low-cost coverage through Medi-Cal. Apply here or call 1-800-300-1506
  • The California Department of Managed Health Care can help speed up approvals for care, lost prescriptions, or arrange healthcare at other facilities due to disasters. Call 1-888-466-2219


  • Disaster Distress Helpline provides 24/7 trained crisis counseling to support people experiencing emotional distress related to a disaster. Call 1-800-985-5590 or text TalkWithUs to 66746.
  • FEMA may provide funding for supportive crisis counseling. Learn more and how to apply here.



  • Disaster Legal Services may provide free legal help to low-income disaster survivors. DLS can help with insurance claims, legal papers lost in the disaster, home repair contracts and contractors, problems with landlords, proof of homeownership and FEMA appeals. Learn more here or call 1-800-624-33-62 TTY 1-800-462-7585