Drawing from his new jargon free book from the bestselling "Idiot's Guide" series, John Lipp will share his tips for managing a top notch volunteer program.

Volunteers provide vital services to millions of people each year. However, because of the special nature of volunteer service, they’re one of the most challenging work forces for nonprofits to manage and retain. John Lipp will teach you his proven methods for recruiting volunteers, balancing paid and volunteer staff, creating schedules that work, as well as motivation and retention. You'll also explore the value of volunteers beyond "free labor," review the lastest trends in the world of volunteer service and address some of your individual issues. Each participant also receives a copy of John's book!

John Lipp is a twenty year veteran in the nonprofit world. He currently serves as President and CEO of Pets Are Wonderful Support (PAWS), instructor for CompassPoint Nonprofit Services and as a trainer and keynote speaker around the world. His clients include the Points of Light Foundation, Silicon Valley employer Aspect Communications, Monterey Bay Aquarium and the Nebraska Governor’s Conference on Community Service.